FAQ's
Here are some of our most asked questions. If you cant find what your looking for, please feel free to contact us.
What is an aerobic biodigester, and how does it work?
An aerobic biodigester is a machine that uses oxygen and beneficial microbes to rapidly decompose organic waste into a stable, soil-like output. Unlike anaerobic digesters, it doesn’t produce methane, making it cleaner and odour-free.
What types of organic waste can your biodigester process?
Our biodigesters can handle a wide range of organic materials and waste including agricultural residues, horticultural residues, spoiled produce, meat, dairy, paper, cardboard and compostable packaging. Basically, anything that is organic.
What daily waste volume can your modular systems handle?
Our systems are designed to process between 300kg and 3000kg of organic waste per day, making them ideal for businesses of varying sizes.
How modular is the system? Can I scale up later?
Yes, the system is fully modular. You can start with a unit that fits your current needs and add more modules as your waste volume increases.
What are the end products, and how can it be used?
The output is often a nutrient-rich, compost-like material that can be used as a soil enhancer, fertiliser or biomass product and we are continuing to make new products via our R&D facility.
How long does the digestion process take?
Depending on the waste type, the full aerobic breakdown typically occurs within a few hours up to a few days, significantly faster than traditional composting but batch times will vary depending on moisture content, volume and end goals.
Is there any odour or pests associated with the unit?
No. Our closed-loop design and use of aerobic microbes and bacteria prevent odour and deter pests, making the units suitable for urban or sensitive environments.
Does the system require any special enzymes or additives?
No synthetic additives are required. We use naturally occurring microbial cultures and our own unique blend of enzymes and bacteria that self-sustain and thrive in the system.
What are the energy requirements?
The energy consumption is minimal and varies by capacity and program selected, but it’s typically between 2–6 kWh per hour depending on model size and input material.
Can it be operated indoors or outdoors?
The unit is currently designed to be operated indoors with appropriate shelter and ventilation but we always carry out a site survey first
Is any training or staff expertise needed to operate the system?
Minimal training is required. The system is largely automated and user-friendly, with intuitive interfaces and remote monitoring options.
What maintenance is involved?
Routine maintenance is straightforward: occasional checks on mechanical parts, cleaning filters, and topping up microbial cultures every few months.
How is this better than sending waste to landfill or composting off-site?
It drastically reduces transportation costs, cuts carbon emissions, eliminates landfill fees, and helps meet sustainability goals quickly and efficiently.
Can this system help my company achieve sustainability or ESG targets?
Absolutely. Our systems help organisations reduce landfill reliance, lower carbon footprints, and visibly demonstrate environmental responsibility. We can also help you to monetise your organic material and turn your trash into treasure.
What certifications or environmental standards do the units meet?
Our biodigesters meet all CE standards as well as ISO environmental management standards and align with many regulations for on-site waste processing and heat treatment.
Is there a warranty or service plan?
Yes, we offer a 12-month warranty as standard, with optional extended service and maintenance packages tailored to your needs.
Can the system integrate with existing waste workflows?
Yes. We design each installation to complement your current waste handling processes with minimal disruption.
What support is available post-installation?
We offer full onboarding, training, remote diagnostics, regular software updates, and access to our support team for ongoing assistance.
Is financing or leasing available?
Yes. We offer flexible financing and leasing options to make adoption easier for businesses of all sizes and our goal is to make our customers cash-flow positive from day 1.
How do I know which model is right for me?
Our team will conduct a quick waste audit and needs assessment to recommend the best size and configuration for your specific operation.
BIODIGESTER
What is a Thermofrass machine?
The Thermofrass is a specially designed machine that heat-treats insect manure (frass), reducing its moisture content to desired levels—often suitable for pelletising. It also creates a digital traceability code for each batch.
What does the Thermofrass machine do to frass?
It dries and thermally treats insect frass to ensure it’s safe, stable, and meets regulatory or commercial moisture standards for storage, handling, or further processing.
How much frass can the Thermofrass process per day?
The machine can process up to 3,000 kg (3 metric tonnes) of frass per day, depending on input material and moisture levels.
What is the purpose of heat-treating frass?
Heat treatment eliminates pathogens, reduces moisture, improves shelf life, and enhances the safety and consistency of the end product—especially important for agricultural or horticultural use.
Is the Thermofrass machine fully automated?
Yes, it is largely autonomous. Once loaded, it controls the drying process, monitors key variables, and generates batch traceability codes automatically.
How does the traceability system work?
Each batch processed by the Thermofrass is assigned a unique traceability code. This code can be integrated into your packaging or bagging system, ensuring transparency and quality control throughout your supply chain.
Can the moisture level be adjusted?
Yes, the machine allows you to set the target moisture level according to your needs—typically to levels suitable for pelletising or storage.
Is the Thermofrass compatible with other systems?
It is designed to integrate with most bagging, packaging, and pelletising systems via its traceability and moisture control outputs.
What kind of insects does the machine work with?
It is suitable for frass derived from a variety of insects, including Black Soldier Fly larvae, which are commonly used in sustainable farming operations.
What size or footprint does the machine require?
Dimensions may vary slightly by configuration, but we can provide a detailed specification sheet on request to help with planning installation space.
Is the Thermofrass safe and compliant with regulations?
Yes, it is designed with safety and hygiene in mind and can be calibrated to meet most biosecurity and agricultural regulations, depending on your region.
What support is available after installation?
We offer ongoing technical support, training for operators, and optional service packages to ensure optimal performance and peace of mind.
Can I see the machine in action before purchasing?
Yes—demo opportunities, site visits, or virtual walkthroughs can be arranged upon request. Please contact us to schedule a viewing.
